Last Updated 3/2/2010
- What Information Max Trac Collects From You When You Visit Our Web Site And How Max Trac Uses That Information
- Who Else Is Collecting Your Information And In General With Whom They Can Share It
- Opt Out
- Monitoring, Enforcement, and Legal Requests
- What Cookies Are And How Max Trac Uses Them
- What Kind Of Security Is In Place To Protect Your Personal Information
- How You Can Correct Any Inaccuracies In Your Information
- Links To Other Web Sites
- How To Contact Max Trac
Max Trac does not collect any personally identifiable information from you (e.g., name, address, telephone number, e-mail address) unless you voluntarily choose to disclose such information. One of the basic principles of Max Trac is that we ask only for the information we need to provide the service you have requested. We may specifically ask for information about you when you contact us with a question, or participate in a sweepstakes. We will need certain information such as name, address, or e-mail address in order to provide you with the appropriate service. We may also use this information to let you know of additional products and services about which you may be interested or provide you with an opportunity to be listed in a directory of one of our services. You will be given a choice to “opt out” of being contacted in this way. (See Section 3 below). Max Trac’s collection of information is explained below:
Contact and Questions: The Web Site allows you to submit questions, comments, or concerns to us. Max Trac will ask for your name, street address, phone number, e-mail address, fax number, company name, and your question. This will aid Max Trac in responding appropriately to these inquiries. We will use the information to respond to your inquiry and may share it internally to improve our service to you. In addition, we may use the information for various business purposes, including, but not limited to, sharing consumer testimonials about our products with our Max Trac dealers and other retailers. However, your information will not be sold to third parties. In addition, when we do use your information, we will not disclose all of your personally identifiable information collected, but instead we will just use your comment or question, your geographic location, and perhaps your name.
Surveys, Sweepstakes, Contests, or Drawings: Max Trac at times may offer you a chance to participate in a survey, sweepstakes, contest, or drawing. In order to do so, you may be required to disclose personally identifiable information (such as contact information, including your name and address, or demographic information, such as your age or income level). You also may be asked to give information about your purchase and use of Max Trac products. This information may be used in the following ways:
- to notify you that you have won the sweepstakes, contest, or drawing;
- to conduct market research studies and reports;
- to give to companies that co-sponsored the sweepstakes, contest, or drawing with Max Trac; or
- to send you information about Max Trac products.
The information received in this way may be shared with parties conducting research studies. However, you will be given a choice to “opt out” of being contacted in this way. (See Section 3 below).
Dealer Locator & Tire Selector: Max Trac gives you the ability to locate a Max Trac dealer near you or to determine which Max Trac tire is appropriate for your car. Max Trac will ask where you live or what car you would like the tires to fit. The information is used to find a dealer or select a tire best for your car. Some information may be saved for Max Trac to keep track of various demographic information. For example, Max Trac will save the location you enter for the dealer locator and the year, make, and model of a car you enter for the tire locator. This information cannot be matched to you. It will only be used as aggregate information to keep track of certain trends.
Product Purchases: On the Web Site, you will be given the opportunity to purchase Max Trac wearable and gift products. You should contact Max Trac at (330) 928-9092 if you have any questions on purchases made, product availability, product pricing, or other concerns about the products. (See Section 2 below).
Use of IP Addresses: An Internet Protocol (“IP”) address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers automatically identify your computer by its IP address. When visitors request pages from the Web Site, our servers log the guests’ IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a visitor’s session will be logged, but the visitor remains anonymous to us. Max Trac collects IP addresses for the purposes of system administration and to audit the use of this Web Site. We also use IP addresses to collect statistical information to send to our advertisers and for other marketing and promotional purposes.
Cookies: Max Trac uses “cookies” to collect non-personal information, as more fully described in Section 5 below.
Max Trac is committed to keeping your personal information confidential. We will not sell, trade, or rent your personal information to third parties.
When you participate in a survey, sweepstakes, contest, or drawing, we give you the option of receiving communications from us and our partners. You are given an opportunity to “opt out” of receiving such communications. To opt out in this way, you should check the appropriate boxes on each form.
Max Trac has no obligation to monitor the Web Site or the use thereof or to retain the content of any user session. However, Max Trac reserves the right at all times to monitor, review, retain, and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. Max Trac may use IP addresses to identify a user when we feel it is necessary to enforce compliance with our Terms of Service or to protect our service, site, customers, or others.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Max Trac cannot ensure or warrant the security of any information you transmit to us or any information provided by our on-line products or services, and you do so at your own risk. Max Trac will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. However, once we receive your transmission, we do our best to ensure its security on our systems by making reasonable efforts to protect the information.
If you have given Max Trac information in the past and now wish to change or delete such information, please contact Max Trac at: firstname.lastname@example.org. Or you can contact us by telephone at (800) 624-7470.
Max Trac will make reasonable efforts to make the changes you have requested, but it is not always possible to modify database information. In addition, if the information you have given Max Trac has already been passed on to third parties, Max Trac will not be able to make any changes to it. In some circumstances, such as to resolve disputes, troubleshoot problems, and enforce our Terms of Service, the information you have requested be removed will be retained by Max Trac in our files. Further, such prior information is never completely removed from our databases due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
Remember that your use of this Web Site is always subject to our Terms of Service. Please also take a moment to read the Terms of Service so that you are aware of the terms and conditions of our relationship.
Thank you for your cooperation. We hope you find the Web Site helpful and convenient to use!